Lowers overall costs. A virtual phone system for small business translates into lower startup costs, lower monthly phone bills and lower maintenance costs. While there is a charge to set up VoIP services and purchase Internet Protocol (IP)-enabled phones, it is significantly lower than the cost of buying the equipment and installing a traditional, on-premise system. VoIP monthly calling costs are lower, there are no toll charges, and you pay only for the features you need. Best of all, your IT department is not required to maintain the system — your host company, such as Time Technology, owns and manages all hardware.
Increases functionality. Many small companies have not been able to afford advanced telephone features when they were offered with traditional phone systems. A number of useful features are included in even our most basic service packages, and Time Technology offers a range of affordable optional features, including meeting and videoconferencing, advanced call forwarding, auto attendant, electronic messaging, chat, online faxing and more.
Increases productivity. Small business VoIP integrates with virtually every customer relationship management (CRM) software program, which helps sales and support personnel to address customers and prospects more efficiently. Before picking up a call, your service rep or sales agent has access to the caller’s relevant details. Your employee prepares the perfect sales pitch or readies an answer to a customer inquiry before even saying “hello.”
Extends mobility. You may choose to provide employees with desktop phones or opt for our all-in-one desktop and mobile app solution. Our downloadable apps allow you to take your small business anywhere your employees go. Calls are made, received, transferred or forwarded to and from the user’s phone, laptop or other VoIP-enabled mobile device with the touch of a button.
Scales appropriately. Is your small business growing? Are your needs changing in other ways? No problem. Adjust your system options and features as your requirements change without involving IT personnel. Installing or removing phones, adding new functions and expanding the system to new users are simple. Let us know what you want to do, and it’s done — quickly and easily — behind the scenes.