Time Technology's Cloud Contact Center Solutions for Modern Businesses

Break down communication barriers, connect the right agents, and deliver exceptional service across every channel

Empower your agents to be customer experience heroes. Our unified agent interface provides a one-stop shop for managing all interactions across voice, chat, email, and more. No more toggling between screens – streamline workflows, boost efficiency, and deliver a consistently positive experience for every customer. Say goodbye to frustrating hold times and lost information.

Omni-Channel Orchestration

Break down communication silos. Seamlessly route inquiries across voice, chat, email, social media, and more, ensuring customers reach the right agent every time.

Agent-Centric Efficiency

Boost productivity and optimize workflows. Blend channels, leverage automation, and provide agents with a unified hub to manage all customer interactions, regardless of origin.

Data-Driven Insights

Make informed decisions and enhance performance. Powerful analytics reveal actionable insights, empowering you to optimize experiences, improve resolution rates, and exceed customer expectations.

Why Choose Time Technology's Cloud Contact Center Solutions?

Scalability & Flexibility: Grow with your business needs. Our solutions adapt to any size, from startups to large enterprises, with easy installation and configuration.

Cost Predictability & Transparency: Enjoy fixed monthly subscriptions, eliminating hidden fees and unpredictable billing. Focus on maximizing customer satisfaction, not managing complex pricing structures.

Unmatched Security & Reliability: Trust your data and customer interactions to our best-in-class security protocols and industry-leading uptime guarantees. We prioritize security and reliability, letting you focus on what matters most – your customers.

Dedicated Support & Expert Guidance: Never face challenges alone. Our responsive support team and dedicated account managers are here to guide you every step of the way, ensuring success and maximizing your investment.

Proven Track Record & Trusted Results: Countless businesses across industries have transformed their customer experience with Time Technology. Partner with our proven expertise and unlock the power of multi-channel communication to win over your customers and drive business growth.

Hear it Direct From Our Clients

Delia Di Venere

DiVenere Law LLC

Paul Ocampo at Time Technology has been great to work with. He is always responsive and has excellent customer service skills. We have had few, if any, issues since we started with Time Technology. The rare occasions when we have had issues, Paul resolved the issues expeditiously. I highly recommend Time Technology.

Nikki Calhoun

Printer’s Repair Parts

My business, Printers Repair Parts, teamed up with Time Technology a little over a year ago. The company was able to get all our phone lines onto a cloud-based system. By doing this we are able to save over $500.00 a month. Time Technology took care of everything for a smooth transition and has been great to work with.

Pam Vieau

Chocolate Inspirations

We made the switch to Hosted PBX because of Time Technology. The company’s superior customer service and training made all the difference. None of us is very technically savvy so this new Hosted PBX phone world was somewhat daunting. Time Technology made the experience very painless and is always there to answer our questions. We have had the service for almost two years and love it. We highly recommend Time Technology phone systems.

Mary Hall

Marathon Manufacturing

Time Technology has been an amazing help with replacing our outdated phone system and in turn saving us money! Time Technology was able to take our current phone system and renew it with today’s technology! We will be doing business with Time Technology in the future to ensure that we are always up to date!

Rodney Pace

Maman Corp

We had our phone system installed just before COVID-19 hit. What a blessing! Office building closed, but we continued seamlessly! Thank you, Paul and Time Technology.

Kevin LaPorta

Century Plating

Our company has enjoyed a long relationship with Time Technology. The company’s dedicated staff has always provided top-notch service in maintaining our telecommunications equipment. We recently utilized its expertise to upgrade to a VoIP system. The quality of the equipment, value of service and prompt technical support have continued to exceed our expectations. Thank you, Time Technology, for keeping a critical aspect of our business running smoothly!

Bill O.

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Time Technology took the time to find out exactly what our needs were. Our new phone system fits us perfectly.

John E. Kasper

Solutions for Associations

We had been customers of Time Technology’s predecessor, Time Business Systems, since about 2000. We were understandably nervous when we were informed that the company had been sold. It got a little worse when we were informed that the phone system we owned was not going to be supported by its manufacturer, Toshiba, any longer. Paul Ocampo from Time Technology contacted us and reviewed some options with us, including working with the system we had for a while, recognizing our concerns about cost. There was no pressure for us to move right away. He kept in touch, and when we were ready, he worked with us to incorporate a VoIP system that closely met our needs as we planned for a potential transition to a remote working environment. He has been there for us every step of the way and has become a great partner to our organization. Time Technology has been there when we needed its expertise and worked with us to install a system that is helping us work the way we both needed to work at the moment and want to work in the future. We heartily endorse working with Time Technology.

Pam Vieau

Chocolate Inspirations

My business, Printers Repair Parts, teamed up with Time Technology a little over a year ago. The company was able to get all our phone lines onto a cloud-based system. By doing this, we are able to save over $500.00 a month. Time TechWe made the switch to Hosted PBX because of Time Technology. The company’s superior customer service and training made all the difference. None of us is very technically savvy so this new Hosted PBX phone world was somewhat daunting. Time Technology made the experience very painless and is always there to answer our questions. We have had the service for almost two years and love it. We highly recommend Time Technology phone systems.nology took care of everything for a smooth transition and has been great to work with.

Bill O.

Time Technology took the time to find out exactly what our needs were. Our new phone system fits us perfectly.

It’s time to switch to the latest technology!

Contact Time Technology to get started.

Time Technology's Cloud Contact Center Solutions for Modern Businesses

Break down communication barriers, connect the right agents, and deliver exceptional service across every channel

Omni-Channel Orchestration

Agent-Centric Efficiency

Data-Driven Insights

Why Choose Time Technology's Cloud Contact Center Solutions?

Hear it Direct From Our Clients

Delia Di Venere

DiVenere Law LLC

Nikki Calhoun

Printer’s Repair Parts

Pam Vieau

Chocolate Inspirations

Mary Hall

Marathon Manufacturing

Rodney Pace

Maman Corp

Kevin LaPorta

Century Plating

Bill O.

--

John E. Kasper

Solutions for Associations

Pam Vieau

Chocolate Inspirations

Bill O.

It’s time to switch to the latest technology!

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